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I hate driving around town for a bargain but I love the convenience, ease, and customer reviews on Amazon.com., so I made the choice of this Philips combo and glad I did. Electronics sometimes confound me and I just wanted something easy to work and of good quality so I could play my new DVDs and fav old VCRs; so I read lots of reviews on Amazon before picking this little refurbished sweetie and couldn't be more pleased. The price was good, free shipping was a bonus and the seller shipped really quickly.
Now I have cablebox/RF modulator(with new combo unit input)/ancient TV. Also, if you have a Verizon FIOS cable box, you have to place the rf modulator between the cable box and the tv. It's something particular about this combo unit. I had gotten the impression from the FIOS install guy that the cable box had to be the last element before the tv.
If you have an old tv without the red/white/yellow inputs, you will need an external rf modulator to use this combo unit. All is finally good. I used to have a horribly messy setup with DVD player/RF modulator/VCR/cablebox/ancient TV, and it worked fine. But nothing in the Phillips literature or website mentions this.
But I couldn't see the combo unit signal until I moved the modulator "upstream". (I keep the ancient tv instead of buying an expensive, delicate, easily scratched/stained, tippy new model because of a young child with heavy toys, sticky fingers, and magic markers). Amazon sells rf modulators, and they should cost about $20. I don't know about other cable boxes.
The delivery was very very fast, the quality of merchandise was great- only thing I didnt like was NO INVOICE was included
When I called their customer service department, the man was less than helpful & told me that I would have to pay a reshelving fee if I were to return the item. I sent it to my daughter who has her own business & deals with electronics on a daily basis.
I think it was the supplier. Phillips is usually a good product.
I purchased this unit from Discount Jungle. This purchase was not worth the hassle & aggravation.
I will not purchase electronics online again. When it arrived, I could not find a cable input/ouput jack on the back.
After "haggling" with the "customer service" department, they did offer to forego this reshelving fee.
Not only did they sell me quality merchandise, but they provided me customer support and courtesy above and beyond the norm. The system is excellent. I will purchase any electronic equipment I need from them in the future. They give meaning to customer service. Discount Jungle is absolutely one of the best companies I have ever dealt with. They went out of their way to please me.
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